Operations 10 min read
What's a Good COGS Percentage for a Coffee Shop?
The benchmark, the formula, a worked cost-per-cup breakdown, and the five levers that move COGS before you touch your menu prices.
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Operations 10 min read
Do You Charge GST/HST on Café Online Orders in Canada?
The channel doesn't change the tax. A plain-language guide to GST/HST on café online orders, the Ontario point-of-sale rebate, and Square's tax settings.
Operations 10 min read
Do You Have to Put Calories on Your Café Menu? (Canada + US)
The 20-location threshold explained plainly — who is covered, what the exact required wording is, what it costs to get wrong, and why some independents post calories anyway.
Operations 10 min read
Menu Engineering for Cafés: Stars, Plowhorses and Dogs
Popularity times profit puts every menu item in one of four boxes. Here's how to build the matrix from your Square item sales report and act on it.
Operations 10 min read
How to Train Café Staff for a Mobile Ordering App Launch
The app is the easy part. Here's the operator runbook for getting your baristas ready before the first mobile order lands mid-rush.
Operations 7 min read
How to Manage Online Orders in Your Square Kitchen
Online orders land in the same Square system as in-store sales. Here's how to route them to a display or printer, set prep times, and throttle the rush.
Operations 7 min read
How to Cut Coffee Shop Morning Rush Wait Times
The morning rush decides your daily revenue. Here's how order-ahead, pickup timing, and station layout cut wait times without adding staff.