How to Respond to a Negative Google Review at Your Café
The honest playbook for bad Google reviews: what you can get removed, what you can't, and how to write a reply that wins over the person reading it next.
6 posts
The honest playbook for bad Google reviews: what you can get removed, what you can't, and how to write a reply that wins over the person reading it next.
AI assistants answer 'best coffee near me' with named recommendations. Here's how to make your café one of them, using the same signals that already power local search.
The free promotional slot most cafés ignore — how to use Google Business Profile Posts to push specials, offers, and events into local search.
A plain-English guide to the three signals behind Google's local pack, and the specific moves that get a café into the top three for 'coffee near me.'
An honest cost-benefit look at Yelp for independent cafés, what the free page is worth, and the cheaper channels that usually beat paid Yelp ads.
A step-by-step guide to putting your own direct ordering link on the 'Order online' button of your Google Business Profile, instead of leaving it to third parties.
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